TIG Welder
POSITION OVERVIEW:
The job entails extensive skills in welding techniques both TIG and MIG welding process. Preference is given to those with NC-2 certificates in different welding procedures issued by Accredited Institution (TESDA). The main objective of the position is to provide support to the business by interpreting drawings or blueprints, welding, and fabrication of stainless steel, mild steel, and other relevant materials to produce the desired output/product at standard/acceptable quality workmanship.
QUALIFICATIONS
- High School Diploma is essential
- Vocational Studies are desirable
- Valid Welding Certificate / NCII from TESDA
- Minimum 5 years experience in welding works.
- Welding Machinery Operation
Call Centre Agent
POSITION OVERVIEW:
To provide the first customer contact by delivering exceptional customer experience via all customer contact channels including but not limited to: Phone, Email, Web/Live Chat correspondence.
SPECIFIC OBJECTIVES:
- Receive and redirect calls to the appropriate team members including but not limited to Customer Service, Spare Parts, Service Support.
- Attend to calls and emails within agreed time scales and in an accurate and appropriate manner.
- Ensure ETA’s are advised to customers, qualify calls and ensure the jobs are coordinated in accordance with Global’s processes and procedures.
- Provide accurate and timely information to customers and Service Support staff to ensure effective processing of Service jobs.
- Ensure communication to Service Technicians and local Australian coordinators is optimal and concise.
- Work in a team environment with the aim to deliver the highest level of customer service.
SKILLS AND EXPERIENCE:
EDUCATION
- Bachelor’s Degree
- Completed at least 2 years in college with BPO experience
WORK EXPERIENCE
- Minimum of 1 year of experience in Customer Service/ BPO Industry if undergraduate.
TECHNICAL KNOWLEDGE
- Proficiency in MS Office.
LANGUAGE SKILLS
- Strong written and verbal communication skills
Job Openings
To check out the position details, just click each link below.